Last updated: 17 September 2026 · Applies to all tours booked through hipsterindiatours.com
Every booking is personally confirmed by Rusty before any payment is requested, so cancellations on our side are rare. Here's how cancellations, rescheduling and refunds work on either side.
| Notice given before your tour date | Refund |
|---|---|
| 7 days or more | Full refund |
| 3–6 days | 50% refund |
| Less than 48 hours, or no-show | No refund |
To cancel, email Rusty@HipsterIndiaTours.com or message on WhatsApp as early as possible – the refund percentage is based on when we receive your message, not when the tour was booked.
If you'd rather change your date than cancel, just ask – we're happy to move your booking to a new date at no charge, subject to availability, as long as you let us know at least 48 hours before the original date.
On the rare occasion we have to cancel or can't run a tour – due to weather, safety, illness, or a site closure beyond our control – you'll always be offered a full refund or a free reschedule to a new date, whichever you'd prefer.
Refunds are issued back through Razorpay to your original payment method. Once we process a refund, Razorpay typically credits it back within 5–7 business days, though this can occasionally take longer depending on your bank or card issuer.
For group, institute or custom-itinerary bookings arranged directly over email or WhatsApp, cancellation terms will be confirmed with you in writing before you pay, and those terms take precedence over the table above.
If anything about a cancellation or refund isn't clear, just ask – email Rusty@HipsterIndiaTours.com or message on WhatsApp and Rusty will sort it out personally.